Sometimes some people are true. Sometime these people are out to
waste ur time. I am not the kind for crappy egoists who goes around
telling people who did right or wrong. (Who’s to say?) I dun like those
F**Kers who expects people to think for them. If you think u are one
of those, please F**k off! Dun waste my time.
The Day
Today is good! At the call centre… Got to understand the different
processes within the company. I got to know how important this unit
is to the stability of the entire company. I think they are the bedrock
of the sales force here! They are the people who also have the most
knowledge on most departments. I think the department is a GEM to
parkway!
The People
Documented the different processes. Learnt that there are many
processes that pass through many hands. Alot of things that are done
are actually through the excellence of the call centre staff’s commitment
to provide quality customer service. In a nutshell, its a business logic:
No matter how screwed up an organisation is inside, it must look good
on the outside. The Call centre staff I would say, are the ones that help
put up the front and helps to manuveur through the difficults and redtapes
of the organisation and make things happen! They ROCK!
The Lunch
Lunch was with Dr. Liam! hehe! sponsored again! yay! haha! had Spagetti
with Tuna Set lunch at maui Cafe! So good to be at 建国西路！ Now I know!
its near the orchard road of Shanghai: 淮海路。 And the Facility that I will
be going often in Luwan is near 新天地 which is like the clarke quay back
home! hehe!
The Work
Finally finished the first draft of the documentation. waiting for Melissa to give
me the documents from her department to add on any necessary stuff to my
process documentation! hehe!
Man! Jane just told me that I would have to work additional this week for the internal
audit presentation. haha! Thats both good and bad. The bad is well I have to work on
Fri. The good? Get to learn the processes and loop holes in each departments. Quite
a big thing! Shall do a "Zai" ppt for them. Hope I can present mine soon!
The Dinner…
Dinner is at the usual noodle store… but there is something unusual we did. hehe! We
ordered some 水饺with vegetable fillings! hehe! Nice! on top of my 葱油拌面！Had dinner
with the Fellowship. haha! And michelle too!
THE CELEBRATION!!!!
This is good stuff! We celebrated the birthday of Alex and Ming Rong! Also for the nation lah!
haha! Had lotsa fun! the 2 birthday boys are sexually harassed one way or the other. Cakes
were flying around the house, and of coz, booze to flow around. Din had much drinks. Not
feeling too well. but of course I did have FUN! hehe! HAPPY BIRTHDAY SINGAPORE! and Alex
and Ming Rong!
cheers! hope you can have a good mood most of the time:)