Day: August 8, 2007

Sometimes some people are true. Sometime these people are out to

waste ur time. I am not the kind for crappy egoists who goes around

telling people who did right or wrong. (Who’s to say?) I dun like those

F**Kers who expects people to think for them. If you think u are one

of those, please F**k off! Dun waste my time.

 

Today is good! At the call centre… Got to understand the different

processes within the company. I got to know how important this unit

is to the stability of the entire company. I think they are the bedrock

of the sales force here! They are the people who also have the most

knowledge on most departments. I think the department is a GEM to

parkway!

 

The People 

Documented the different processes. Learnt that there are many

processes that pass through many hands. Alot of things that are done

are actually through the excellence of the call centre staff’s commitment

to provide quality customer service. In a nutshell, its a business logic:

No matter how screwed up an organisation is inside, it must look good

on the outside. The Call centre staff I would say, are the ones that help

put up the front and helps to manuveur through the difficults and redtapes

of the organisation and make things happen! They ROCK!

 

The Lunch 

Lunch was with Dr. Liam! hehe! sponsored again! yay! haha! had Spagetti

with Tuna Set lunch at maui Cafe! So good to be at 建国西路！ Now I know!

its near the orchard road of Shanghai: 淮海路。 And the Facility that I will

be going often in Luwan is near 新天地 which is like the clarke quay back

home! hehe!

 

The Work 

Finally finished the first draft of the documentation. waiting for Melissa to give

me the documents from her department to add on any necessary stuff to my

process documentation! hehe!

 

Man! Jane just told me that I would have to work additional this week for the internal

audit presentation. haha! Thats both good and bad. The bad is well I have to work on

Fri. The good? Get to learn the processes and loop holes in each departments. Quite

a big thing! Shall do a "Zai" ppt for them. Hope I can present mine soon!

 

Dinner is at the usual noodle store… but there is something unusual we did. hehe! We

ordered some 水饺with vegetable fillings! hehe! Nice! on top of my 葱油拌面！Had dinner

with the Fellowship. haha! And michelle too!

 

This is good stuff! We celebrated the birthday of Alex and Ming Rong! Also for the nation lah!

haha! Had lotsa fun! the 2 birthday boys are sexually harassed one way or the other. Cakes

were flying around the house, and of coz, booze to flow around. Din had much drinks. Not

feeling too well. but of course I did have FUN! hehe! HAPPY BIRTHDAY SINGAPORE! and Alex

and Ming Rong!